• Cancellation Policy

Abel Tasman Kayaks understands that travel plans vary due to illness, accident and people simply changing their minds. In turn, we ask our clients to understand that we may have turned away a number of keen people for those reserved places. We may also have committed expenses for food, staff, transport or accommodation. We will have incurred expense in processing the enquiry and bookings. Finally, we have learned to respect the sea and the New Zealand weather, and not to take unnecessary risks.

PAYMENT

To confirm your reservation, full payment or voucher details must be received by Abel Tasman Kayaks at time of booking.

Client Cancellation:

Day Trips

  • Client Cancellation within 48 hours of day of departure will incur a 50% cancellation fee. However, cancellation by client within 24 hours of day of departure – NO REFUND WILL BE MADE.
  • There will be NO refund on any portion or part of a guided trip once the trip has departed. PLEASE NOTE THAT IN THE EVENT OF A NO-SHOW FULL PAYMENT WILL BE CHARGED!
  • All other cancellations prior to 48hrs incur a 10% administration/cancellation fee.

Overnight Trips/Multiday Trips

  • Client Cancellation within 14 days of departure will incur a 50% cancellation fee. However, cancellation by client within 7 days of departure – NO REFUND WILL BE MADE.
  • There will be NO refund on any portion or part of a overnight/multiday trip once the trip has departed. PLEASE NOTE THAT IN THE EVENT OF A NO-SHOW FULL PAYMENT WILL BE CHARGED!
  • All other cancellations prior to 14 days of departure incur a 10% administration/cancellation fee.

Cancellation by Abel Tasman Kayaks Our policy is not to launch a Guided Trip or Freedom Rental on safety grounds if we consider that the wind and sea conditions are unsafe for that group. This is our decision. In this situation we give a refund in full.

One Day Guided trips Once your trip has commenced there are no refunds. There may be times when the weather changes during the day and the group is unable to return by kayak to Marahau or, very occasionally, must be cancelled at some stage during the day. In this situation we will cover the cost of water taxiing clients’ kayaks back to Marahau, and cover their passenger fare where there is no practical walk out option. Where a practical walk out option does exist, and clients seek to return via water taxi, their passenger fare is their own cost.

Note:
1. Abel Tasman Kayaks reserves the right to cancel a client’s tour in the event of non-compliance with the terms and conditions Abel Tasman Kayaks sea kayak rental briefing, or relevant rules and regulations governing the Abel Tasman National Park, its foreshore and adjoining waterways. In this situation, there is no refund.

2. Abel Tasman Kayaks reserves the right to change the direction of a trip due to such things as kayaking conditions and kayak availability. Such a change will not allow the customer to cancel a trip without application of the cancellation policy.

3. If you trip includes accommodation it is possible that the third party accommodation may be booked out between the time of booking and us securing the accommodation. On the rare occasion this occurs we will offer alternative options, if this is not possible then we will cancel and refund the booking.

TRAVEL INSURANCE:

We advise all clients to consider arranging appropriate travel insurance that covers Adventure Tourism. On guided trips, Abel Tasman Kayaks is responsible for all company equipment on that trip (e.g. kayaks, tents etc). On Freedom Rentals, the client is solely responsible for any loss or damage to all equipment. The hirers’ responsibility ceases once Abel Tasman Kayaks equipment has been loaded onto an approved water taxi or, where the kayak is paddled back to Marahau, loaded onto the kayak transporters. Under all circumstances, the client is solely responsible for their personal equipment.

What our customers say

We opted for a half day freedom (unguided) rental as we just wanted a taste of kayaking this beautiful area and didn't have a huge amount of time.
We started our day with a very professional safety briefing which covered all aspects of kayaking, use of equipment, how to get in and out safely, righting the boat if you capsize etc. We were fitted with spray skirts which was great...
read more


AucklandWiz

We chose to hike part of the Able Tasman Track, and went with Able Tasman Kayaks who were dropping off a bunch of kayakers. We continued on board this fantastic fast boat and had an awesome tour of the whole area, then were dropped off at the beautiful Observation Beach so we could walk back out. It was an amazing day and the staff at Able Tasman Kayaks were... read more


693LindaJ693

SIMPLY DO IT!! I can't heap enough praise on this full day trip. If the tides are on your side, start from Awaroa Bay and kayak past the seals to Shag Harbour. This place is not to be missed - a beautiful peaceful natural harbour that is just incredible to experience. On our trip the winds were right and we were able to join the kayaks together and sail to... read more


Superpear

I did the 3 day tiki tour as a solo female traveller and found it an amazing experience. Everything was well organised and I had great communication from Abel Tasman Kayaks in relation to my questions prior to and post booking. Each staff member I dealt with was great from those who were emailing me back, those at their base, those who did the water taxi driving and those who... read more


impulsivekiwi

Totally recommend. Thx Moose!! Wonderful kayak instructor, educator and all round lovely person and thanx Wally and Chris plus the lovely person who provides lunch! We loved our experience. Not so much Awaroa lodge.
Thx team


NZfoodie2014

Friend and I did a two day kayak and walk. Started with kayak on day one. The kayak was all packed with our overnight camp gear we hired from the place. Location and parking was easy. Good safety demonstration and a short ride to launch site on back of tractor/trailer. Site had a good setup with shower and toilet facilities. Staff were very helpful on arrival and departure. Camp gear... read more


L7624ZLadrianm

#ABELTASMANKAYAKS

The scenery is amazing above the water in the Abel The scenery is amazing above the water in the Abel Tasman, but below the water it is pretty special as well.
Pulling up to a beach anytime of the day in the Ab Pulling up to a beach anytime of the day in the Abel Tasman is magic!
What a way to get to the start spot.... What a way to get to the start spot....
Its's already fun exploring..... Its's already fun exploring.....
The Abel Tasman coastline is famous for it's rocky The Abel Tasman coastline is famous for it's rocky outcrops these little ones are fun to navigate around.
There's nothing like listening to the dawn chorus. There's nothing like listening to the dawn chorus... take a listen to one of Project Janszoon recordings, imagine waking up to this. https://www.janszoon.org/assets/audio/audio_korimako-bellbirds.mp3
. New Zealan's most accessible National Park. How .
New Zealan's most accessible National Park. How will you explore it?
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#abeltasmankayaks
#ilovenelsontasman
#nelsontasmannz
#abeltasman
#purenz 
#airnewzealandme #kayakingnz
#seakayaking
#seakayakingnz
#nelson
#nzmustdos
#natgeotravel
#aatraveller
#straytravel
#lonelyplanet
#flightcentreau #quantas #tripadviser #southislandnz #explorenz
#DoSomethingNewNZ
Waking up to this magical sunrise, you can nearly Waking up to this magical sunrise, you can nearly feel the warmth ... bring on summer! 
Credit@barekiwi

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#abeltasmankayaks
#ilovenelsontasman
#nelsontasmannz
#abeltasman
#purenz 
#airnewzealandme
#kayakingnz
#seakayaking
#seakayakingnz
#nelson
#nzmustdos
#natgeotravel
#aatraveller
#straytravel
#lonelyplanet
#flightcentreau
#quantas
#tripadviser
#southislandnz
#explorenz
#DoSomethingNewNZ
After a day adventuring there is nothing like rela After a day adventuring there is nothing like relaxing and having someone else cook for you. On our Classics we do that for you, so you can sit back and soak in your surroundings.

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#abeltasmankayaks
#ilovenelsontasman
#nelsontasmannz
#abeltasman
#purenz 
#airnewzealandme
#kayakingnz
#seakayaking
#seakayakingnz
#nelson
#nzmustdos
#natgeotravel
#aatraveller
#straytravel
#lonelyplanet
#flightcentreau
#quantas
#tripadviser
#southislandnz
#explorenz
#DoSomethingNewNZ
Capturing the moment in the Abel Tasman National P Capturing the moment in the Abel Tasman National Park! Thanks @barekiwi 

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#abeltasmankayaks

#ilovenelsontasman

#nelsontasmannz

#abeltasman

#purenz 

#airnewzealandme

#kayakingnz

#seakayaking

#seakayakingnz

#nelson

#nzmustdos

#natgeotravel

#aatraveller

#straytravel

#lonelyplanet

#flightcentreau

#quantas

#tripadviser

#southislandnz

#explorenz

#DoSomethingNewNZ
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