Under the New Zealand Government’s COVID-19 Alert Level 2, we are required to keep a contact register of customers and contractors. We will capture personal details through our reservation system.
If you are booking online there are some extra fields for you to complete. If you are booking over the phone, via email or in person, our team will record this information in your booking.
Our standard cancellation policy applies, however if the New Zealand Government moves the alert level to above 2 ; you have been requested to self-isolate/quarantine, you have symptoms of COVID-19, or are awaiting COVID-19 test result you will receive a full refund excluding any accommodation costs incurred or you can transfer your trip to another date with no fees applied.
We strongly recommend international customers hold off booking until they are sure they can undertake their travel, please note there is currently a 14 day quarantine period to enter New Zealand. If you are booking from overseas our standard cancellation policy applies.
During May to 30 Sept we will be offering our winter products for guided and rental trips and limited taxi services as far as Bark Bay. If you would like to be picked up North of Bark Bay a surcharge will apply. Please give us a call to discuss on 03 527 8022.
The Pie Cart and our showers will be closed until further notice.
On Saturday 21 March Abel Tasman Kayaks felt it was our social responsibility to support the broader societal efforts to slow down the spread of the Corona Virus and closed before the New Zealand Government alert levels were in place. It was the first time in our history we had closed the doors. This decision was deliberate and made from care for members of our communities who are more vulnerable to the grave impacts of this virus, and to keep our customers, staff and extended families safe. The health and safety of people lied at the heart of this decision and we will continue to have that as our guiding principal during the Cov19 situation.
If we move from level 1 upwards we will reinstate the below measures.
We will continue to keep up to date with information from the Ministry of Health www.health.govt.nz guidelines and adjust as and when required.